Business Development Manager
Pubblicato il 15-08-2026 - TLC Worldwide in Milano
WE ARE HIRING A BUSINESS DEVELOPMENT MANAGER Are you ready to join the world's premier MarTech solution? TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to ensure we offer the right experience to every individual. At TLC, we know that experiences make life more rewarding! We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story! Role Purpose To develop new commercial business relationships leading to the generation of new income for the company. This will involve identifying new markets and business opportunities. To grow existing relationships with clients to achieve further sales and maximise revenue. This role requires a someone who is dynamic, sales driven, strategically minded and able to sell B2B at the highest level. The Core Deliverables
- Manage the sales process; generating leads; phone calls to introduce TLC products and services; presenting the pitch, asking questions and collecting data, solution pitch, negotiation and closing the sale
- Responsible for building a short/medium/long term sales pipeline in accordance with targets set
- Develop a thorough understanding of client objectives and business requirements, including return on investment objectives, response to tenders and gather for information
- Gather market and customer information
- Create client proposals and contracts and take full responsibility for their content and accuracy
- Develop and maintain relationships with clients through regular review meetings
- Develop a complete understanding of TLC products and pricing structures
- Ensure a complete and accurate brief is provided in all aspects of the sale including costs of the promotion and redemption rates when handing over the campaign to client services
- Fully understand TLC’s terms of business
- Estimate profit levels on all projects
- Ensure payment arrangements are agreed before work commences and that they are enforced
- On occasion, work with the client service and finance teams on cash collection on client Your Skills & Knowledge
- Has proven sales experience; knows how to add value to the business by achieving sales
- Understands marketing processes and jargon and is able to take a consultative view with clients
- Experienced in communicating with clients in all forms of written and verbal communication and is able to listen
- Practiced in building effective working relationships with clients and work colleagues and uses these to add value to TLC and our clients and has a portfolio of client contacts
- Takes a commercial view when decision making in order to maximise the value to both TLC and the client Here's what we've got to offer: - Dynamic & collaborative team
- Creative work environment
- Career progression and upskilling opportunities
- Weekly Happy Hour
- TLC Wellness
- Global Clients & Team exposure
- TLC 'Fun Club' & Social Calendar (known to include pizza deliveries!)
- TLC Gives Back - Charity partner/off site days.
- 'The Frankies' - Our very own awards/staff recognition event. Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique. At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity. A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.