Business Metrics Analyst

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Opportunity at DHL Supply Chain

DHL Supply Chain has the opportunity for you. At DHL Supply Chain, we believe in delivering excellence every day. We are currently looking for a Business Metrics Analyst to join our OPEX (Operational Excellence) Team, a key task force driving performance and innovation across the organization.

About The Role

As part of the Performance Management department, this role is integral to shaping a broader and more advanced approach to business metrics within DHL Supply Chain. You will play a key role in developing tools, KPIs, and analytical frameworks that enhance business performance, support decision‑making, and drive operational efficiency—ultimately improving the service we deliver to our customers. Acting as a bridge between Operations, IT, and business stakeholders, you will contribute to digital transformation initiatives and ensure business requirements are translated into impactful analytical solutions.

Key Responsibilities




- Deliver timely and accurate reports and dashboards for both internal and external stakeholders
- Develop and maintain KPI dashboards (internal & external customer focus)
- Design and build reports using Power BI and DAX
- Support the development and maintenance of Azure/Power BI databases
- Drive automation and simplification of reporting processes
- Contribute to operational and contractual reporting within cross‑functional projects
- Analyze business processes and identify opportunities for performance improvement and optimization

Qualifications
- Degree in Economics, Engineering, or Computer Science
- At least 2 years of experience in a similar role, data analysis, or predictive modelling
- Strong knowledge of SQL, Power BI (including DAX), data modelling and analytics tools
- Solid understanding of analytical methods and performance measurement systems
- Fluency in English
- Strong focus on continuous improvement and

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fpq1v