Capital Equipment Service Engineer
Pubblicato il 15-08-2026 - Abbott in Milano
Job ID: Company: Abbott LaboratoriesLocation: Italy - MilanJob Type: Full timeCategory: Customer & Technical SupportIndustry: HealthcarePosted Date: The RoleThis is not a typical field service role.We are looking for a highly adaptable, hands-on Service Engineer to support advanced Electrophysiology capital equipment across Italy and Emerging Markets, with additional exposure across the wider EMEA region.If you enjoy working in different countries, solving complex problems under pressure, and being where you're needed most — this role offers a unique opportunity to operate at the heart of a truly international service organisation.What Makes This Role DifferentThis is a reactive, SLA-driven service environment.Customer systems are critical — when they go down, you respondPlans will change — often at short noticePreventative maintenance may be interrupted or rescheduledTravel can be dynamic, last-minute, and cross-borderWe are looking for someone who thrives in that reality — not someone who needs a structured, predictable week.Your RegionPrimary focus:
Italy & Emerging MarketsFlexible workload split depending on demand)Secondary responsibility: support across wider EMEAYou will be part of a collaborative EMEA team, stepping in wherever support is needed.What You'll Be DoingInstalling, maintaining, and troubleshooting advanced EP medical systemsSupporting hardware, software, and hospital IT/network connectivityScheduling planned PM work whilst also ready to respond to urgent break/fix situations within SLA timelinesReprioritising your workload based on customer-critical needsTravelling extensively (70%+) across multiple countriesWorking closely with clinical, commercial, and technical teams across the regionWhat We're Looking ForMindset (Most Important)You stay calm and effective when plans changeYou enjoy problem-solving in unpredictable environmentsYou take ownership and act quickly when customers need supportYou are comfortable working with limited planning and sh