Global Go To Market Solutions Manager

15 ago - Milano
Ingenico

As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. The Solution Engineer supports customers throughout the entire journey - from new product introductions and roadmap planning to designing and defining solutions during the scoping and contracting phases. Working closely with Sales, they translate customer needs into viable technical architectures and help shape the delivery approach. This role also acts as the voice of the customer, championing their needs to ensure we build the right features.

Supports solution design and scoping for strategic deals

Validates feasibility of requested features and configurations

Participates in early customer conversations to shape expectations

Conducts customer demos





Creates customer-specific roadmaps including certification roadmaps

This role operates during the early definition of customer projects, ensuring solution design is sound, deliverable, priced accurately and clearly documented.

Works with KAMS, GTO, and Managed Services Specialists to architect technical solutions

Leads technical whiteboarding and scoping sessions with customers to gather and assess requirements

Drafts or contributes to solution overviews, integration diagrams, and delivery assumptions

Validates feasibility and compatibility with Ingenico platforms and services

Escalates risks or gaps in requirements prior to contract signature

Supports internal handover to delivery teams with clear documentation and context

Supports GTM launch team in identifying early adopters

Risk identification and resolution prior to contracting

~ VOC/Market Requirement Documents for new product intr

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