Sales Agent - Reservation (m/f/d)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fqd8z

To strengthen our Sales & Reservations team, we are looking for a service-oriented, communicative, and well-organized Sales Agent - Reservation (m/f/d) who stands out through professionalism and a passion for delivering excellent guest service.

Your Tasks

- Providing personalized advice to our guests and actively selling rooms, suites, and customized vacation experiences

- Receiving and processing individual reservations through all channels

- Reviewing incoming reservations and actively managing bookings and changes

- Sending reservation confirmations, handling general correspondence, etc.

- Continuously monitoring availability and ensuring optimal occupancy

- Carefully maintaining reservation data and adhering to our quality standards

- Actively upselling and cross-selling additional services

Your Profile

- Completed vocational training in the hospitality industry

- Professional experience in reservations, sales, or front office, ideally in the upscale hospitality sector





- Enthusiasm for selling exclusive hotel stays and providing personalized advice to our guests

- Commitment to the upscale hospitality sector
- An independent, structured, and responsible work ethic

- Strong communication skills, consulting expertise, and a friendly, professional approach
- A solution-oriented and articulate approach in conversational situations

- Proficiency with MS Office applications, particularly Excel and ASA Hotel or comparable hotel management systems

- Very good written and spoken German, Italian, and English

What We Offer

- All-inclusive onboarding for a good start

- Working amidst the unspoiled nature of the Dolomites with a wide range of leisure activities

- Individual working time models as well as health, pension and social insurance

- Performance-related pay

- Fr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fqd8z