15 ago - Milano
LYNKInternational AB
**Central Service Point Associate - Lynk & Co** **About Us** At Lynk & Co, you are part of a dedicated team committed to delivering top-tier service and ensuring a seamless customer journey. Our mission is to redefine mobility by combining innovation, sustainability, and a user-centric approach. As part of the **Last Mile Services Department**, our **Central Service Points (CSPs)** serve as critical touchpoints for vehicle deliveries, test drives, and customer interactions. We are transforming how customers experience automotive services, with a focus on consistency and excellence. **About the Role** As part of our **Last Mile Services**, you will join a dynamic team as a **Central Service Point Associate**, responsible for delivering exceptional customer experiences at our service points. Reporting directly to the **Last Mile Services Manager**, your role will focus on overseeing vehicle deliveries and returns, facilitating test drives, and supporting administrative tasks to help achieve monthly sales and delivery targets.
- Your contributions will play a key role in ensuring a consistent, on-brand experience for all Lynk & Co customers. CSP associate **What you'll do**
- Co-manage day-to-day work activities at the service point to maintain a smooth workflow.
- Assist team leaders and the Last Mile Services Manager with administrative tasks as required.
- Actively contribute to achieving monthly sales and delivery objectives.
- Oversee and execute vehicle deliveries and returns to ensure a seamless customer experience.
- Facilitate test drives, ensuring customers are introduced to our vehicles in an engaging and informative manner. **What you should have**
- Familiarity with cars and their features is essential.
- Proven ability to deliver outstanding customer experiences in a professional setting.
- Possession of a valid driver’s license is required.
- Strong customer-focused mindset is key. **Key Competencies**: - Ability to address challenges and find effective solutions promptly.
- Willingness to grow and adapt in a dynamic environment.
- Strong interpersonal and verbal skills to engage effectively with customers and team members.
- Team-oriented approach with excellent networking and relationship-building skills. **Our recruitment process**
- Our selection will primarily look at acquired competencies and skills.
- To learn more about us, check out our **website** and follow us on **LinkedIn** and **Facebook**. **Department**
- Vehicles Operations **Role**
- Vehicle Delivery Coordination **Locations**
- Milan
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