Head Sommelier
Pubblicato il 15-08-2026 - Rocco Forte Hotels - Italy in Milano
**HEAD SOMMELIER** Main purpose:
The Head Sommelier is responsible for creating a suggesting to our Guest the perfect pairing for him/her to enhance the culinary experience. He/she is in charge of the beverage service of the restaurant.
Reports to: F&B; Manager. Main duties & responsibilities: - Create a personalised interaction with the Guests and a tailor made culinary experience for each one of them, according to the company policies, procedures and standards;
- Responsible for the wine program, from sourcing exceptional bottles to designing a dynamic and engaging wine list that complements the culinary experience;
- Design and evolve the comprehensive wine list;
- Oversee all aspects of the Hotel prestigious wine cellar, ensuring optimal storage, inventory management and seamless service;
- Monitor wine movement, analyse sales trends and optimize our inventory for maximum efficiency;
- Create and maintain a professional relationship with Guests, Colleagues and with top wine producers ensuring access to the finest and exclusive labels;
- Develop and implement innovative upselling programs that not only enhance our revenue but also inspire our Team and Guests about the world of wine;
- Anticipate guests needs and handle Guest comments and complaints when needed;
- Develops special wine events;
- Assist the Restaurant Manager on monitoring stock levels and alignment to the department financial objectives;
- Responsible for the achievement of the economic targets of the restaurant with a deep knowledge of the restaurant offer and appropriate suggestions and recommendations to Guests;
- Handle administration tasks as required;
- Comply with H&S; national rules and company instructions. We offer: - Fixed-term (1 year) contract according to C.C.N.L. Settore Turismo.
- Learning & development activities and career opportunities.
- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Resistente".
- Staff celebrations. Competencies required: - Collaboration: Be able and willing to work as a team within the department and with other departments.
- Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.
- Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
- Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
- Technical Skills: Demonstrate technical competence and knowledge related to the role. Other requirements: - Professional experience, preferably in luxury hotel, in the same role;
- Fluent in Italian and English at a proficient level, a third language is preferred
- Professional Sommelier certification as AIS, FIS or WSET
- Extended Professional knowledge of Italian cuisine and Italian & International wines;
- Knowledge of F&B; management software e.g. Symphony, FutureLog), and Microsoft Office package.
- Flexibility;
- Attention to detail;
- Valid HACCP certification.