Account Executive - Florence
Pubblicato il 15-08-2026 - Booking.Com in Firenze
Role Description:
**About Us**:
**Role Description**:
**Key Job Responsibilities and Duties**: - Leading a portfolio of partners where you are their primary point of contact, answering questions, and following up when needed;
- Receiving Customer Service issues related to the managed portfolio and solving these in the most efficient manner for the business, partner, and customer;
- Supporting the organization of events, such as workshops and webinars for partners, including attending and participating in partner events;
- Dealing with Inbound calls and written requests from accommodation partners in Italy;
- Showcasing team spirit for team / office related projects & adhoc tasks based on company priorities and business needs. **Qualifications & Skills**: - Excellent face-to-face and telephone communication skills;
- Proficient English and Italian speaker and writer;
- Affinity/experience within e-travel and/or hotel/travel industry is a plus;
- Pro-active, sense of responsibility and can work independently;
- Great teammate, motivated and enjoys to work in e-travel and hospitality: - Currently authorized to work in Italy **Benefits & Perks - Global Impact, Personal Relevance**: - Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country) Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. **Application Process**: - Let’s go places together: How we Hire
- This role does not come with relocation assistance. **Please attach CV and additional documentation in English language.