Solutions Engineer Remote
Pubblicato il 15-08-2026 - Support Revolution in Milano
Supermicro provides advanced server, storage, and networking solutions to data center, cloud computing, enterprise IT, and other customers worldwide.
We are looking to expand our current team in the service department for our branch in the Netherlands (s‑'Hertogenbosch). Supermicro has been a household name in the field of motherboards, servers and total solutions for more than 30 years, where we provide service to major customers in various industries on the basis of service contracts.
As a Datacenter Solution Engineer you will be part of the Supermicro Global Service Installation Team and help build a world‑class service organization. Carrying out racking and installation of server hardware, network equipment and cable routing of copper/fiber optic cables. You provide technical support for installed equipment with regard to hardware and software functionalities. You report to and assist the Solutions manager in the daily business and are also part of the service desk team that works on service tickets.
You also assist with customer contact and carrying out hardware break fixes on location at customers.
Perform physical installation, rack and stack, cabling and networking of data center hardware.
Assist/support in the implementation of server, storage and network equipment.
Perform quality checks and test functionality after installation.
Provide first‑line technical support to end users via telephone, email and ticketing system.
Refer complex issues to higher level support teams when necessary.
Be willing to travel (internationally and locally) to carry out installations at customers or solve problems in data centers, which includes occasional extended hours and weekend work.
5 years of experience in servicing complex X86 systems and components in a datacenter environment.
~ Bachelor’s degree or for Dutch MBO4 in Computer Science, Computer Engineering, and Electrical Engineering or comparable level obtained through experience.
~ Strong written and verba