We are looking for an experienced Field Sales Senior Specialist - Air & Ocean with a strong commercial background in international freight forwarding and logistics. The successful candidate will be responsible for developing Air & Ocean business opportunities, strengthening the existing customer portfolio, acquiring new clients, and supporting the profitability of assigned accounts. The role involves close collaboration with operational, financial, legal, and international network teams.

Business

Development and Portfolio Management Retain, strengthen, and develop the assigned customer portfolio, ensuring high levels of customer satisfaction and loyalty. Acquire new customers through prospecting, networking, market analysis, and business development activities. Identify commercial opportunities within the Air Freight and Ocean Freight markets.

Promote

Air & Ocean services and tailored logistics solutions. Implement commercial activities in line with the company's sales strategy and agreed targets. Prepare and present customised commercial proposals based on customer requirements.

Support tender and RFQ processes in collaboration with Front Office Management, Middle Office, and other relevant functions. Participate in industry events, networking initiatives, sponsorships, and other business-development activities. Maintain an accurate and up-to-date sales pipeline.

Customer and Operational Coordination Support the definition of Standard Operating Procedures based on customer expectations and agreed service requirements.

Provide Customer Operations

Support with the commercial and operational information required to manage customer accounts effectively. Ensure that customer-specific requirements and procedures are clearly communicated to Middle Office and operational teams. Monitor the implementation of customer commitments in coordination with the relevant internal functions. Exchange commercial and business information with the international network.

Provide

Finance with the information and documentation required for customer account-opening procedures. Act as a commercial point of contact for assigned customers, coordinating internal stakeholders when necessary. Financial, Contractual, and Profitability Support Prepare commercial documentation and support the drafting of customer contracts in accordance with company policies and applicable regulations.

Involve the Legal department when contractual, regulatory, or risk-related support is required. Identify potential commercial, financial, or operational risks and promptly escalation them to the relevant stakeholders. Provide commercial data and market insights to support budgeting and forecasting activities.

Reporting and Performance Monitoring Prepare regular reports on sales activities, customer visits, pipeline development, and business performance. Maintain accurate customer and opportunity information within the company's CRM systems. Participate in internal coordination meetings and business reviews.

Monitor progress against assigned sales targets and agreed KPIs. Share relevant commercial, financial, and operational information with internal stakeholders.

Field sales senior specialist air & ocean

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