Manager, Planning and Performance
Pubblicato il 15-08-2026 - Stella Mccartney in Milano
Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry.OverviewActing as the Ambassador of the Stella McCartney Brand, inspires and develops diverse teams across Milan stores to successfully reach quantitative and qualitative targets by providing a unique in-store experience to the clientele.The City Manager implements and maintains concrete actions in line with Brand strategy, ensuring operative functioning and correct management of product, visual merchandising and operations, and the management of personnel in line with the company policies and procedures.Analyze and monitor store KPI'S on a daily, weekly and monthly basis to implement immediate and long-range action plans. • Guarantee financial results of the stores through effective management and monitoring of margins, stock and personnel costs.• Push ongoing growth of the stores' turnover through regular feedback to the Buyers on merchandise, stock availability and sell through analysis.
• Update Client Style Advisors on business, focusing on sell through• Monitor the teams and ensure upselling and cross-selling techniques are masteredTEAM:Lead and motivate all team members by being a role model and setting exceptional example to the team• Constantly monitor staff KPIs achievement and coach each team member, defining specific improvement plan through one-to-one monthly meetings• Carry out the yearly appraisal for all team members, following Company procedures and providing constructive and comprehensive feedback, as well as setting individual objectives for developmentCoach and train store staff:• Responsible for the Brand and product knowledge of the teams, ensure the efficacy of the Induction plans to the new staff and provide constant in-store training sessions• Understand training needs and liaise with People Partner and Retail department to develop ways to implement training needs • Coach and