Account Executive Remote

15 ago - Milano
Legora

About Us Legora is redefining how legal work gets done. We work alongside the world's best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision.

By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We've scaled to $100 M+ in ARR , with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.

We lean in: ownership over titles, outcomes over intentions.

We grow together: as a team and with our customers.

What you'll do You'll be the face of Legora for our clients post-sale - guiding them from onboarding through adoption, expansion, and renewal. Own the customer journey for a growing book of highly intellectual clients - leading law firms and legal teams across Italy. Lead onboarding and implementation, ensuring clients are set up for success from day one. Proactively drive product adoption and usage through structured enablement, regular check-ins, and tailored success plans.

Act as a strategic advisor: understanding client goals, uncovering new use cases, and helping teams realize maximum value.



Identify expansion opportunities and then own the commercial negotiation, taking responsibility for renewals and upsells. Monitor customer health metrics and take initiative to reduce churn risk and drive retention.

Closely collaborate with Product, Engineering, and Marketing to translate client feedback into actionable insights. Help build and refine our Engagement playbook - we're building this machine together. What you bring You care deeply about customer outcomes - and you know that successful adoption doesn't just happen.

You take pride in being the reason customers stay, grow, and succeed. We're looking for 5–7 years of experience in engagement management, client advisory, account leadership, or similar roles — in a high-growth B2 B Saa S environment, professional services, or consulting context. A track record of driving customer retention, expansion, and satisfaction.

Someone who is comfortable going out, finding and closing commercial opportunities.

Experience working with legal, compliance, or other regulated/complex industries and clients - or just ridiculously good at learning as you go.



Strong project management and onboarding experience; You can manage high-level conversations with legal leaders and roll up your sleeves with hands-on teams. High EQ and commercial instinct, meaning you know when to listen, when to advise, and when to act.

A love of fast-paced, early-stage environments where you help build the playbook, not just follow it. Comfortable with metrics - driven by data, customer health, and outcomes over process. Someone who enjoys being in the office 5 days a week.

A key component of Legora's success has been in-person collaboration, and we want you to be part of that. At Legora, you'll have the chance to build long-term, strategic relationships with some of the world's leading law firms - working on truly impactful problems from day one. As an early member of the Engagement Management team, your work will be visible, meaningful, and closely connected to both our clients and our product evolution.

You'll collaborate with senior leadership and cross-functional teams, helping shape not just customer outcomes but how we engage and support legal professionals across the globe.

We offer a competitive salary with a high-upside equity program. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We're proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work.

We welcome people of all backgrounds and don't discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. #

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