Customer Experience Specialist - E-commerce Fashion

16 ago - Milano
North Sails Apparel

North Sails Apparel is seeking a Web Customer Service Specialist in Milano to deliver exceptional support across email, phone, chat, and social channels. You will manage product inquiries, orders, returns, and payments while coordinating with Logistics, Digital, and Marketplace teams to uphold a high standard of customer satisfaction.

The role requires strong Italian and English communication, familiarity with CRM/ERP tools, and a proactive, collaborative mindset.

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