Cafe Sales And Marketing Coordinator

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Job Description
Hard Rock International Job Description: Sales & Marketing Coordinator
Location: Hard Rock Cafe
Position Title: Sales & Marketing Coordinator
Reports To: Department Manager and/or General Manager
FLSA Status: Salaried - Overtime Exempt
Position Summary
Provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales.
Primary Responsibilities
- Write and negotiate sales and marketing contracts according to Corporate procedures.
- Assembling of the Cafe Event Calendar and Brand Calendar.
- Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge.
- Communication and follow up with Group Travel Planners and marketing partners.
- Administration of package programs.
- Ensure receipt of payment from client by following Corporate procedures.
- Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.).
- Updating of “cafe” website to be communicated with Support Center On-Line Marketing team.




- Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings.
- Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
- Attend trade‑shows as approved by cafe budget and Corporate Sales and Marketing departments.
- Liaise between Support Center Sales & Marketing departments and the cafe.
- Work with SM, GM, and KM to ensure that contract/menu is executable.
- Attend meetings with S&M; Manager as requested to communicate events/functions to management team and/or staff.
- Coordinate operations between departments.
- Attend client functions marketing events and designated parties to provide support and representation of the department.
- Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.

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