Front Office Manager - Luxury Hotel

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fzqeu

**Salary**: Market related
**Reference**: MA999899873
**Job Title: Front Office Manager**
**Salary: €Negotiable**
**Location: Rome, Italy** **Key Responsibilities**: - Supervise daily front office operations, including **reception, concierge, reservations, and guest services**.
- Ensure smooth check-in and check-out processes, fostering guest satisfaction and loyalty.
- Handle VIP guests and efficiently resolve any guest concerns with professionalism.
- Recruit, train, and develop front office staff to maintain **service excellence**.
- Lead by example, cultivating a culture of hospitality and high standards.
- Manage staff scheduling to ensure adequate coverage at all times.
- Implement and uphold front office policies and procedures.
- Oversee front office systems and tools, ensuring optimal performance.
- Work closely with **housekeeping, F&B;, and other departments** to meet guest expectations.




- Support revenue management strategies by **maximizing occupancy and optimizing room rates**.
- Ensure accuracy and efficiency in reservations management.
- Prepare and analyze reports on **occupancy, guest satisfaction, and financial performance**.
- Identify areas for operational improvement and implement action plans. **Requirements**: - **Bachelor’s degree** in Hospitality Management or a related field (preferred).
- Minimum **two years of leadership experience** in a luxury hotel setting.
- Excellent **communication and interpersonal skills**.
- Strong **problem-solving abilities** and a guest-focused mindset.
- Flexible schedule, including availability on evenings, weekends, and holidays.
- ** Fluency in English and Italian** is required. **Job Title: Front Office Manager**
**Salary: €Negotiable**
**Location: Rome, Italy** **Get social ** EUR2

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fzqeu