Customer Care & Sales Experiencer
Pubblicato il 16-08-2026 - YellowSquare in Roma
_YELLOWSQUARE is looking for a Customer Care & Sales Experiencer to join our awesome Sales and Customer Care team._
- If you're a people person who loves solving problems with a smile and keeping things smooth behind the scenes, this role is for you!_
- Based at our Rome HQ, you’ll be the connection point between our guests (B2C), partners (B2B), and all our Squares — making sure everyone experiences the full Yellow vibe, from first contact to check-out and beyond._
- **What You’ll Be Doing**_
- Build and maintain relationships with schools, tour operators, and travel agencies (B2B!)
- Keep communication flowing smoothly between all our Squares
- Coordinate with other departments to keep guests informed and happy
- **What You Bring**_
- 2-3 years of experience in customer care, hospitality, or sales
- Fluent in Italian and English (C1 level) — extra languages are a big plus
- People skills and problem-solving mindset
- Comfortable using property management systems _(Clock), OTA extranets, CRMs and Google Workspace._ A nice plus if you are familiar with channel managers.
- Great at working in a team but also independent when needed
- Available full-time from our Rome HQ (with 1 remote day per week)
- What You Get_
- Full-time contract - 4th level CCNL Turismo (€23.249,66 gross/year)40 hours/week on a rotating Monday-Sunday schedule
- €8/day meal vouchers
- YellowCredits
- An international, energetic, not-your-average workplace
- Room to grow: we support professional development and internal mobility
- A team that loves what they do and makes things happen Does this sound like you? Send us your CV! Contratto di lavoro: Tempo completo, Tempo determinato
Durata contratto: 3 mesi Retribuzione: €1,00 - €23.249,00 all'anno Domande di preselezione: - Do you live in Rome? Or do you already have a place to stay at?
- Are you fluent in both English and Italian?
- How many years of experience do you have in a similar role?
- Are you satisfied with a yearly salary of 23.249 euros?
- Have you ever stayed in a hostel?
- Do you hold all the necessary documents to be hired in Italy?