Customer Success Manager – Southern Europe

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7g1qja

Manage existing accounts, ensuring customer success and perceived value of AVEVA software set

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Onboarding: establish relationships and educate customers on AVEVA resources and services
Deployment: define architecture and manage Services budget
Adoption: understand customer’s business, define Success Plan, and drive adoption for strategic AVEVA software
Expansion: identify new business opportunities and team up with Sales to generate revenue

Requirements

5+ years’ experience in similar roles
Strong verbal and written communication skills
Strong presentation skills on AVEVA core technologies or similar products
Ability to work well with cross-function and geographically distributed teams
Strong multi-tasking ability with a keen sense of prioritization
Strong relationship management and organizational skills
Experience with project and program management methodology and techniques
'Out-of-the-box' thinking for customer solutions




Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday
Language requirement(s): Italian/French/Spanish, English

Core Competencies
Demonstrates expertise in account management, customer success, and strategic adoption of AVEVA software solutions. xysqume Proficient in relationship management, project management methodologies, and effective communication across diverse teams.
Highest-signal resume keywords

Account Management
Customer Success
Project Management Methodology
AVEVA Core Technologies
CRM Systems

ATS Optimization Keywords
Hard Skills

Project Management
Program Management
Customer Onboarding
Success Plan Development
Business Opportunity Identification

Soft Skills

Strong Communication Skills
Presentation Skills
Relationship Management
Organizational Skills
Multi-tasking Ability

Industry Keywords

Customer Adoption
Customer Solutions
Cross-Functional Teams

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7g1qja