General Manager
Pubblicato il 16-08-2026 - The Luxury Collection in Firenze
The Excelsior, a Luxury Collection Hotel, Florence & The St. Regis Florence
Marriott International is seeking an exceptional luxury hospitality leader to assume responsibility for two of Florence's most distinguished hotels: The Excelsior, a Luxury Collection Hotel, Florence and The St. Regis Florence.
Set along the banks of the Arno, these landmark properties combine rich Florentine heritage, distinctive brand identities and exceptional international reputations. This is a rare opportunity to lead two iconic hotels while shaping their continued evolution within Marriott International's luxury portfolio.
The opportunity
As Multi-Property General Manager, you will provide strategic and operational leadership across both hotels, creating a clear shared vision while preserving the individual character and positioning of The Luxury Collection and St. Regis brands.
You will lead and inspire the Executive Committees and wider hotel teams, championing an uncompromising approach to luxury service, associate engagement and commercial performance.
Working closely with ownership and Marriott's regional and global leadership teams, you will be accountable for delivering sustainable results and strengthening the long-term reputation of both properties.
This appointment requires a visible and influential leader who can operate confidently within a complex, high-profile environment—balancing heritage with innovation, brand stewardship with commercial discipline, and the expectations of discerning guests, owners and associates.
Key responsibilities
- Provide strategic leadership and overall accountability for the performance of both hotels.
- Develop and deliver a compelling multi-property strategy while protecting the distinct identity, culture and guest experience of each brand.
- Build highly engaged, performance-driven Executive Committees and create a strong pipeline of future luxury hospitality leaders.
- Champion exceptional and highly personalised guest experiences al