Night Manager
Pubblicato il 16-08-2026 - Ennismore in Roma
What’s in it for you
- Become part of a team that’s very passionate about creating great hospitality experiences.
- The annual salary (RAL) ranges between €26.000 and €28.000, in line with level C1 of the applicable CCNL.
- 26 days holiday (plus bank holidays), pension and life insurance (if applicable).
- Food on us during your shift.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
- Time off to volunteer with one of our partner charities.
- Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
- Regular team get togethers, from our High Fives to our team parties – we know how to have a good time
Job Description
- Represent the Management during night hours, ensuring the proper functioning of the facility.
- Take care of our guests: from check-in to check-out, managing billing, ensuring that accounts and data are correct and taking care of every request or question.
- Consistently maintain a positive and friendly attitude, even when resolving complex or critical situations.
- Manage guest accounting in the home, ensuring billing accuracy.
- Operationally coordinate the hotel overnight to ensure guests are well cared for.
- Work with the Front Office Manager and the rest of the Hoxton team to define sales strategies and ensure maximum employment.
- Set ambitious yet realistic goals for the team, aiming for maximum occupancy and full guest satisfaction (100%).
- Ensure data integrity in all management systems and provide the necessary daily reports to each department.
- Manage daily overbooking levels and interface with all departments to maximize occupancy.
- Ensure that all phone calls are answered as quickly and efficiently