Danish Customer Service Agent

16 ago - Italia
RDN Cons

Location: Remote (based in Greece)

Relocation: Mandatory relocation to Greece (fully supported)

Language Requirements: Danish (native or fluent)

Employment Type: Full-time

About the Role

Our respected client, a leading international organization operating in a fast-paced, customer-centric environment, is currently seeking Danish-speaking Customer Service Agents to join their growing team. This is an entry-level position, ideal for candidates looking to start or develop a career in customer support within an international setting.

The role is remote, however candidates must relocate and reside in Greece, as per operational and contractual requirements.

Key Responsibilities

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Handle inbound customer inquiries via phone, email, and/or chat in Danish

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Provide accurate, timely, and professional support regarding products and services

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Resolve customer issues efficiently while ensuring high satisfaction levels

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Document interactions and update customer records using internal systems

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Follow company policies, quality standards, and data protection guidelines

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Escalate complex cases to relevant internal departments when necessary

Candidate Profile

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Native or fluent Danish speaker

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Good command of English (Level B2)

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No previous customer service experience required (training provided)

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Strong communication and problem-solving skills

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Customer-oriented mindset with attention to detail

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Basic computer literacy and ability to work with multiple systems

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Willingness to relocate to Greece and work remotely from there

What Our Client Offers

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Competitive salary package

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Fully paid relocation support (including flight and accommodation assistance, where applicable)

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Remote work setup once based in Greece

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Paid training and continuous learning opportunities

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International and multicultural working environment

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Career development and internal mobility opportunities

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Private health insurance and additional benefits

Application Process

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