Housekeeper - Bvlgari Hotel Milano

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7g2nwg

Description

Job Title: Housekeeper

Department: Housekeeping

Reports to: Executive Housekeeper

MAIN DUTIES:

ROOM ATTENDANT AM
- Clean the assign rooms thoroughly, making the necessary arrangement in guest rooms and replenishing linen and guest supplies.
- Clean and store all the equipment in its proper place.
- Ensure that all the offices in each floor where all the linen and towels are well arrange.

PUBLIC AREAS CLEANER
- Pays particular attention to busy areas such as elevators inside and outside, toilets, entrance doors, lobby, restaurant, and functional rooms.
- Ensure that all the meetings and special events held in the hotel must be check and control.
- Control and fulfill the special tasks.
- Control and fulfill the weekly and yearly cleaning plan.
- Maintain the cleanliness of the entire hotel and the housekeeping areas.

LAUNDRY AREA
- Collect dirty uniforms and provide clean uniform to designated hotel personnel as per department specifications.
- Legibly document information on uniform slips and distribute accurately or scan the uniform in to the department.




- Legibly document and coordinate guest and hotel management laundry/dry cleaning and hotel uniforms.
- Inspect condition, charges and amount of cleaned items against original morning inventory.
- Organize all cleaned laundry/dry cleaning and uniforms into the designate racks. Scan the uniforms into the system.
- Monitor and maintain the order and clean condition of the uniform.
- Fulfill the guest request for pressing and minor repairs of clothes as assigned.
- Monitor and maintain designated supply level.
- Handle complaints by following the instant pacification procedures, ensuring guest satisfaction.

TURNDOWN
- Turn down the assign rooms thoroughly, making the necessary arrangement in the guest rooms and replenishing linen and guest supplies.
- Register and control all the amenities for turndown such as kimono, departure gifts, water consumed and guest’s preference.
- Know the details in set

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7g2nwg