Digital Technical Support, Field
Pubblicato il 16-08-2026 - Envista Dentistry in Milano
Job Description:
Join our Ortho Digital team and play a key role in shaping the future of digital orthodontics in Italy. Our SPARK™ clear aligner system has helped treat over one million patients worldwide in the past five years—and continues to grow rapidly.
This is a remote-based position in the North of Italy, offering the opportunity to work at the intersection of cutting-edge digital technology, clinical expertise, and customer engagement, with a strong focus on our clear aligner solution SPARK.
In this role, you will act as a trusted technical partner to dental professionals, supporting them throughout their digital journey. You will be responsible for the initial processing and assessment of digital orthodontic cases, delivering high-quality technical support, and providing on-site and remote Spark demonstrations in close collaboration with our Sales teams.
The role involves 25% of travelling and supporting dental events.
This position is ideal for someone who enjoys combining hands-on digital dentistry, customer training and education, and problem-solving,
while building long-term relationships with doctors and internal stakeholders.
You’ll have a direct impact on customer success, product adoption, and the continued growth of SPARK in the Italian market.
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Job Requirements:
What We’re Looking For:
- A Dental Technician or Dental Hygienist background is preferred, along with prior experience in the dental and/or orthodontic industry.
- Solid understanding of digital orthodontic workflows and manufacturing processes.
- Previous experience in a similar digital or technical support role, ideally involving:
- Intra‑oral scanners
- CAD/CAM systems
- Digital design software
- 3D printing and digital dentistry
- Tech‑savvy and digitally confident, with strong IT literacy (Windows, macOS, MS Office, remote support tools) and the ability to translate technical requirements into practical solutions for users.
- Strong organizational and time‑management skills,