Client Delivery Manager Expert
Pubblicato il 16-08-2026 - Sap in Milano
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
About the team
SAP Customer Engagement & Adoption connects strategy to execution, ensuring consistent, high-quality engagement while increasing speed, focus, and impact for our customers. Client Delivery Managers accelerate and simplify customers’ business transformation by engaging with customers who run their SAP Private Suite with a world-class level of availability, security, and resilience on their preferred cloud infrastructure, including hyperscalers, their own data center, and the SAP data center—allowing them to become cost-effective intelligent enterprises.
The SAP private cloud managed deployment options for RISE with SAP empower customers to run a modern, intelligent ERP system in the cloud. CDMs offer customers a scalable and adaptable operating model, resilient best-in-class technology, and assured IT governance to ensure production availability across the application and infrastructure landscape.
Role description
The Senior Global CDM CoE is a senior expert and strategic enabler responsible for shaping, scaling, and governing advanced CDM practices globally. This role supports regions on high impact initiatives such as Customer Readiness workshops, pre sales engagement, CDM Process improvements (PMF Framework), AI enabled use cases, crisis/escalation support, Commit to Consume practices, and other strategic programmes that directly influence customer outcomes, revenue protection, and adoption success. This is not an operational delivery role, but a thought