Administrative Assistant
Pubblicato il 16-08-2026 - Berman Physical Therapy in Napoli
About Us:
Do you enjoy connecting with people? Are you the kind of person who loves making someone’s day? Would you thrive in a positive, growth-focused environment where your work truly matters?
If you said yes, you might be the perfect fit for our team
We’re Berman Physical Therapy, a rapidly growing clinic in Naples, FL that specializes in helping people move better so they can avoid surgery and pain pills Our unique culture is built on passion, positivity, and purpose, and our team is the reason our patients keep coming back and telling their friends.
Check us out at www.bermanpt.com to learn more.
About This Role:
We’re looking for an enthusiastic, people-loving Administrative Assistant to help us create a world-class client experience from the very first phone call to the final follow-up.
Your mission is simple but powerful: help clients feel seen, supported, and excited to come back. You’ll be the first impression for many clients and play a key role in keeping our schedule full, our clients happy, and our reputation growing.
You’re a great fit if:
- You’re energized by talking to people and making genuine connections
- You can confidently handle conversations around pricing and scheduling
- You’re organized, proactive, and detail-oriented
- You want to be part of a fun, mission-driven team that truly changes lives
Core Responsibilities:
✅ Create an exceptional front desk experience that feels more like a boutique concierge service than a traditional medical office
✅ Handle inbound calls, schedule appointments, and follow up with leads
✅ Communicate value clearly, overcome objections, and build rapport with new and returning clients
✅ Keep the schedule optimized for efficiency and client satisfaction
✅ Maintain clean records: check-ins, payments, reconciliations, voicemails, and emails
✅ Encourage reviews, testimonials, and word-of-mouth referrals through relationship-building
✅ Support marketing and client retention efforts with thoughtful touches and follo