Customer Support Mandarin Speaker

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7g2qbe

Hiring: Mandarin-Speaking Customer Support Executive (On-Site | Visa Support Available)

We are looking for a detail-oriented and customer-focused Mandarin-speaking Customer Support Executive to join our team. This role is ideal for someone who thrives in a fast-paced environment, communicates confidently, and is committed to delivering high-quality service.

Location: On-site
Visa Support: Provided
Employment Type: Full-time

What You’ll Do

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Handle and support Sales Executives’ requests while resolving customer issues efficiently

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Ensure all processes align with pricing guidelines, company policies, and regulations

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Verify sales information on every interaction to ensure accuracy and compliance

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Manage and resolve first-level sales escalations

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Follow up daily on unresolved cases until full resolution

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Deliver professional and high-quality support to external customers

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Create a positive,



customer-friendly experience through effective communication

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Provide timely, accurate assistance while maintaining integrity and adherence to SOPs

What We’re Looking For

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Fluent in Mandarin and good command of English

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Strong verbal and written communication skills

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Detail-oriented with strong problem-solving ability

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Ability to handle pressure and manage multiple cases simultaneously

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Customer-first mindset with a professional attitude

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Prior experience in customer support or sales support is a plus (not mandatory)

What We Offer

Competitive salary package
Full visa and relocation support
Career growth in an international environment
Structured training and onboarding

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7g2qbe