Guest Experience Specialist — Hybrid, Multi-Channel Care

16 ago - Milano
Meininger Hotels

MEININGER Hotels in Milan is seeking a Customer Care professional to assist guests by phone, email, chat and social media across multiple channels. You will provide information on reservations, services and destinations while delivering quick, effective solutions.
The role emphasizes a proactive, service-oriented mindset with the ability to stay calm and professional under pressure. Fluency in English is mandatory and German (B1) is a plus. Hybrid work with two days in Milan is offered.

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