KAM - Associate - QR - Goa - Genova, Liguria, Italy
Pubblicato il 16-08-2026 - Paytmpayments in Genova
Job Description – Key Account Manager (KAM)
Experience :1–4 Years
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneerof the mobile QR payments revolution in India, Paytm builds technologies that help smallbusinesses with payments and commerce. Paytm’s mission is to serve half a billion Indians andbring them to the mainstream economy with the help of technology.
About the team:
QR – QR is one of Paytm‘s business tools to help merchants grow and manage their businessthrough simplicity and data-driven technology.
Role Overview
We are looking for an energetic and customer-focused Key Account Manager to manage andgrow relationships with key merchants. The ideal candidate will be responsible for drivingmerchant engagement, increasing payment acceptance, growing GMV, and identifyingopportunities to cross-sell payment solutions.
Key Responsibilities
- * Manage a portfolio of key merchant accounts and build long-term relationships.
- * Drive merchant activation, engagement, and business growth.
- * Increase GMV and payment volumes across UPI, QR, Soundbox, and EDC.
- * Identify opportunities to cross-sell products such as Soundbox, EDC, Merchant Loans,Insurance, and other value-added services.
- * Conduct regular business reviews with merchants and recommend growth opportunities
- .* Coordinate with internal teams to resolve merchant issues quickly.
- * Monitor merchant performance and work to improve retention and reduce churn.
- * Track competition and market trends to identify new business opportunities.
- * Achieve monthly sales, revenue, and activation targets.
Eligibility
- * Graduate in any discipline (MBA is an added advantage).
- * 1–4 years of experience in Key Account Management, B2B Sales, FinTech, Banking,Payments, Telecom, or FMCG.
- * Strong communication, negotiation, and relationship management skills.
- * Ability to analyze merchant performance and identify growth opportunities
- * Comfortable working in