Head of Connectivity

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7g5s5c

Head of Connectivity È la persona giusta per questa possibilità? Si assicuri di leggere la descrizione completa qui sotto. - Investment Management PlatformIn this role you will lead and scale the Connectivity Services function, driving faster client onboarding, 24/5 production support, and consistent, repeatable processes across a growing client base. You will partner with Product Management and Commercial teams to align the connectivity roadmap with client needs while managing third-party engagements. Join a fast-growing, collaborative environment focused on client success and continuous improvement. This is your opportunity to shape connectivity at a global software provider serving prestigious financial clients.pensionhybrid modelBuild and grow the Connectivity Services team to match growth and client volumesIncrease onboarding speed by expanding team capacity and capabilityScale production support for 24/5 coverage and client continuityCreate repeatable,



scalable processes across all clients for consistency and efficiencyEstablish a continuous improvement culture by monitoring SLAs and metrics and closing performance gapsOwn and manage third-party engagements to meet client standardsServe as senior escalation point for connectivity-related client issuesSupport the commercial team with connectivity scope and delivery feasibility for new clientsCollaborate with Product Management to map connectivity roadmap to client and operational needsManage resources (people, budget, time) to deliver on time and within budgetIdentify, assess, and mitigate risks impacting team performance or delivery10+ years of experience delivering services to enterprise software clientsPeople leadership experience with a track record of building high-performing teamsDomain experience within capital markets and the Buy Side ecosystemExperience managing production support operations, including extended-hours or shift-based coverageProven ability to design and xivgfpx implement repeatable opera

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7g5s5c