Account Manager
Pubblicato il 17-08-2026 - Flexport in Italia
At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10 T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19 B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? The Account Manager will help their clients grow and realize the Flexport value proposition by deeply understanding the client's supply chain and partnering to find solutions for their clients. Your responsibilities as an Account Manager include, but are not limited to, the following:
Meet regularly with clients to monitor the account health and find ways to improve on their current experience. Scope and guide the implementation stages and timelines for new opportunities and clients. Monitor client metrics data, working with Global Operations teams to ensure metrics consistently meet client expectations, address escalations and solve clients issues effectively and efficiently. Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor. You will use and maintain data to monitor the health of your respective book of business such as in Sales Force so that you can identify ways to improve the client's Flexport experience You should have: 2-4 years of experience in a sales/account management or a client facing role. Client-centric: obsessed with client outcomes, doing what it takes to deliver the client's expectat