Service Specialist Engineer
Pubblicato il 17-08-2026 - Atlas Copco in Robassomero
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
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Ready to join a dynamic international company leading the development and sales of Rotary and Reciprocating Compressors worldwide?
We are looking for a Service Specialist Engineer to join our Aftermarket Team in Robassomero. This is a unique opportunity to work in a global, innovative environment with a strong customer focus.
Your RoleAs Part Of The Aftermarket Team, You Will Be The Key Technical Reference Point For Customers Worldwide. Your Mission Will Be Structured Around Four Core Pillars
- Technical Support
- Provide remote technical assistance to field service engineers globally
- Support troubleshooting on industrial compressors and their applications
- Ensure timely and high-quality problem resolution
- Projects & Product Development
- Contribute to cross-functional teams for new product development
- Define maintenance strategies, intervals, and service instructions in collaboration with the Design Team
- Identify and define tools required for maintenance
- Maintain and improve service platforms
- Review and optimize spare parts proposals
- Quality Improvement
- Manage and monitor warranty costs, driving continuous product improvement
- Analyze and approve/reject warranty claims
- Define and implement field corrective actions
- Support Sales with technical insights for customer claims resolution
- Lead cross-functional initiatives to reduce and control warranty costs
- Training & Knowledge Sharing
- Deliver technical training to field engineers worldwide
- Organize and lead:
- Annual global training week (live streamed)
- Periodic training