Front Office Agent

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7g8n78

San Clemente Palace Venice is hiring through Hosco in Venice.A Front Desk Agent provides receptionist and customer service duties to ensure guests have a pleasant experience.
Some of their duties and responsibilities include to:
- Welcome, greet and appreciate guests for using the establishment.
- Perform guest check-in and check-out duties.
- Address guest’s needs and resolve their concerns and complaints.
- Take online and phone reservations.
- Collect guest information, including contact details and dates of their stay.
- Assign rooms and hand out keys.
- Prepare bills and take payments.
- Take and pass on message to guests and act on requests in an efficient and prompt manner.
- Good knowledge in PMS, Opera.
- Fluency in Italian and English.
- Experience in the hospitality industry is preferred.

Please see the full vacancy for the benefits offered by San Clemente Palace Venice.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7g8n78