Cashier - BOUTIQUE MILANO MONTENAPOLEONE

17 ago - Milano
CHANEL

CONTEXT & ENVIRONMENT

Every element of the Chanel selling ceremony is a link in the timeless bond forged between the Maison and its clients. Executing the final step in the selling ceremony, the Fashion Cashier is at the peak of the ceremony, when the coveted CHANEL creation enters the client’s ownership. Offering a personalised service, responsive to the client’s needs, the Fashion Cashier seals a unique and memorable experience for each customer, while ensuring that cash receipts comply with legal regulations and internal procedures. A true ambassador of the Brand’s image, the Fashion Cashier combines sensitivity and warmth with great attention to detail.

KEY PARTNERS

Boutique Management, Fashion Advisors, Stock, VM and accountability teams.

IN THIS METIER, WE ARE ENERGISED BY

Placing the client at the heart of the purchase transaction and ensuring that the client journey reflects CHANEL’s standards of ultimate and individual luxury.
- Welcoming the client as they continue their journey through the Boutique




- Being co-responsible for the proper running of the Boutique in accordance with the established rules
- Offering the ultimate, warm and tailor‑made experience to each client
- Looking for solutions and take the time to explain our rules and procedures to the client
- Building a lasting relationship with clients to help with queries outside of the Boutique journey
- Collaborating with the Boutique teams to ensure all métiers work together to constantly elevate the client experience

Upholding CHANEL’s standards and procedures to ensure operational efficiency and safeguard brand performance.
- Mastering and applying CHANEL's internal regulations and procedures in terms of cash collection and tax exemption
- Managing cash receipts through the proper use of computer systems
- Mastering the different business cases, applying cash operations and the associated payment methods
- Managing the client file by entering information in compliance with procedures
- Man

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