Italian Speaker Customer Success in Lisbon, Portugal

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7g9b3n

Italian Speaker Customer Success in Lisbon, Portugal

Rome, Metropolitan City of Rome Capital, Italy

Job Openings Italian Speaker Customer Success in Lisbon, Portugal

About the job Italian Speaker Customer Success in Lisbon, Portugal

Exciting Career Opportunity with Cross Border Talents: Join Us as a Customer Success Agent in Lisbon, Portugal

Job Title: Italian-Speaking Customer Success

Location: Lisbon, Portugal
Work Arrangement: On-site

Overview

Are you enthusiastic about providing top-notch customer service? We are seeking an Italian-Speaking Customer Success to join our team in Lisbon, Portugal. This on-site position is ideal for individuals who are fluent in Italian and possess a good command of English. Whether you have experience in client support or are eager to start your career in this field, we encourage you to apply and become a part of our diverse and dynamic team.

Responsibilities
- Client Assistance: Deliver exceptional support to Italian-speaking clients via phone, email, and chat, promptly addressing their needs and resolving issues.
- Issue Resolution:



Effectively diagnose and troubleshoot client issues, ensuring their satisfaction with the solutions provided.
- Data Recording: Maintain accurate records of client interactions and feedback in our CRM system.
- Client Relations: Foster strong relationships with clients, ensuring high levels of satisfaction and loyalty.
- Team Collaboration: Collaborate with colleagues and other departments to ensure smooth service delivery and a positive client experience.

Candidate Requirements
- Language Proficiency: Native-level fluency in Italian, with at least B2-level English proficiency.
- Eligibility: Must possess EU citizenship or a Portuguese residence card.
- Experience: Previous experience in client support or a related field is beneficial but not required.
- Relocation: Willingness to move to Lisbon, Portugal (Relocation package available for those relocating from abroad).
- Competitive Salary:

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7g9b3n