Italian Voice Customer Service Representative | Remote | Rome

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ga7ii

Overview

We are seeking a professional Italian-speaking Voice Customer Service Representative to support customer interactions, communication projects, and AI-related initiatives. The ideal candidate possesses excellent verbal communication skills, a professional speaking voice, and the ability to engage naturally with customers while maintaining a high level of professionalism.

Responsibilities
- Handle customer interactions in Italian via voice-based platforms.
- Communicate clearly, professionally, and courteously.
- Follow scripts, guidelines, and communication protocols when required.
- Accurately document interactions and feedback.
- Maintain high-quality customer service standards.
- Meet performance goals and project deadlines.

Requirements




- Native Italian speaker.
- Excellent verbal communication and interpersonal skills.
- Clear pronunciation and professional speaking voice.
- Strong listening and problem-solving abilities.
- Reliable internet connection and a quiet work environment.
- Ability to work independently and follow instructions.

Nice to Have
- Previous customer service, call center, support, or communication experience.
- Experience with CRM systems and customer support tools.
- Familiarity with AI, language, or localization projects.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ga7ii