Customer Service Internship
Pubblicato il 17-08-2026 - Consulting / Consulenza / Coaching in Castel Maggiore
About the Company
ACMA, headquartered in Bologna, Italy, is one of the leading manufacturers of packaging machines in the consumer goods market, with a large international share. ACMA designs and manufactures automatic packaging machines for a range of industries, including confectionery (chocolate, baked goods, candies and gums), personal and home care (liquids, powders and bars), tea and coffee. ACMA is part of Coesia, a group of innovation‐based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia has 137 operating units in 36 countries, a turnover of about 2 billion euros and over 8,000 employees.
About the Role
We are looking for a 6 months Intern to support the ACMA Customer Service team in the following activities:
Create offers and economic proposals for Spare Parts in collaboration with the tutor;
Support the team in the spare parts business to achieve the area objectives;
Set‐up and constant follow‐up of spare parts offers;
Creation of suggested spare parts lists;
Monitoring of market penetration and new actions to increase the business;
Support ACMA foreign company offices for the previously listed activities by supervising the progress in achieving the economic targets;
Provide remote support to our Client Companies worldwide.
What You Need to Be Successful
Degree in Economics & Business Administration or Languages;
Excellent knowledge of English language preferably at a business level. The knowledge of a third language is highly appreciated (German, Spanish or French);
Knowledge of SAP is a favourable plus;
Communication skills and customer orientation;
Strong human relationship builder among different professional environments and diverse cultures;
Precise and meticulous, attention to details is fundamental;
Highly organized;
Previous experience in Customer Service will be appreciated.
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