We are looking for an Inside Sales Representative on behalf of our partner, RISCO.
RISCO is a global leader in smart security solutions, providing advanced intrusion detection systems, cloud-based security platforms, and integrated monitoring technologies for residential, commercial, and enterprise customers worldwide.
The company is looking for a proactive sales professional to support business growth across the Italian market by generating new opportunities, building customer relationships, and delivering outstanding customer service.
Responsibilities Prospect and generate new business opportunities through outbound calls and lead generation
Maintain and expand the customer and prospect database within the assigned territory
Build relationships with new and existing customers
Understand customer needs and recommend appropriate products, services, and training programs
Respond to inbound customer inquiries and identify upselling and cross-selling opportunities
Support customers with the RISCO Stars loyalty program and RISCO Cloud services

Prepare quotations and provide product information to prospective customers
Transfer qualified opportunities to the regional Sales Representative
Follow up with customers to ensure satisfaction and strengthen long-term relationships
Maintain accurate records of customer interactions in the CRM system
Collaborate with Sales, Marketing, and other internal teams
Support order processing and sales administration activities
Stay up to date with RISCO products, services, and market trends
Please note: As part of the hiring process, all candidates are required to complete an AI interview.
Requirements Experience in Inside Sales, Customer Success, Sales Support, or a similar customer-facing role
Knowledge of inside sales techniques, including negotiation, cross-selling, and upselling
Comfortable handling a high volume of daily phone calls
Excellent written and verbal communication skills
Strong presentation and active listening skills
Abi

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