Cluster Reservations Manager
Pubblicato il 17-08-2026 - Four Seasons Hotels And Resorts in Milano
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who
crave to become better, to push ourselves to new heights and to treat each other
as we wish to be treated in return. Our team members around the world create
amazing experiences for our guests, residents, and partners through a commitment
to luxury with genuine heart. We know that the best way to enable our people to
deliver these exceptional guest experiences is through a world-class employee
experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one
and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we
believe our purpose is to create impressions that will stay with you for a
lifetime. It comes from our belief that life is richer when we truly connect to
the people and the world around us.
About the location:
Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century
convent turned sophisticated garden retreat,
Four Seasons Hotel Milano is a
haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in
high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and
recover from a day of shopping and sightseeing with a massage in our sleek,
modern Spa.
The Role of Cluster Reservations Manager:
We currently have an opportunity for an experienced Cluster Reservations Manager
to join our iconic Hotels: Four Seasons Milano , San Domenico Palace, Taormina
and Danieli, Venice.
* Reporting to the Senior Director of Revenue, responsibilities will include:
* Oversee the daily operations of the Cluster Reservations and
Telecommunications departments, ensuring smooth and efficient reservation
processes for both Four Seasons Hotel Milano and San Domenico Palace,
Taormina.
* Focus on quality assurance, ensuring the highest standards of call and email
conversion and customer