Order Fulfillment Manager
Pubblicato il 17-08-2026 - Altro in Arco
Passionate about driving results? At Fedrigoni, we have a strong ambition to amaze the world – by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our industry can do. We're empowered to make that happen. Taking responsibility. Taking ownership. Taking risks. Yes, the journey can be challenging, yet we are supported and empowered to perform. We are trusted to be accountable and responsible for our decisions. Everyone gets to push their potential to the full. Discover extraordinary* every day.
Purpose and main priorities of the role
The role is responsible for ensuring the efficient and timely execution of customer orders by coordinating production scheduling, shipment planning, and warehouse logistics. It aims to optimize service KPIs (such as OTIF and OTD), enhance operational efficiency, and improve customer satisfaction through effective cross‐functional collaboration.
Responsibilities
You will schedule the slitting machines in line with the service objectives defined by the Business Unit's Supply Chain management (OTIF and OTD).
You will manage the planning of shipments to national and international customers, ensuring compliance with service timelines.
You will oversee the handling of finished, semi‐finished, and raw materials in the factory warehouses, either directly or through external providers.
You will collaborate on proposing and implementing process improvement projects aimed at optimizing service KPIs, production efficiency, and order management.
You will manage KPI reporting in accordance with company standards.
You will interface with Customer Service, handling order confirmations and striving to best meet customer needs.
You will liaise with external logistics and warehousing providers, analyzing data and identifying trends (e.g., stock coverage, lead times).
Qualifications
Bachelor's or master's degree in engineeri