Partner Success Representative
Pubblicato il 17-08-2026 - Altro in Roma
We've signed up to an ambitious journey. Join us
As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let's grow better, together.
The Role As Partner Success Representative, you will be part of our Parking BU, delivering a seamless implementation of Arrive Parking Solutions by configuring, maintaining, and providing ongoing support for our products and services. You will be reporting directly to the local Team Manager in Italy.
As a Partner Success Team, we play an integral role in building trust and solid relationships by supporting our Operators in their daily business,
impacting several touchpoints of their customer journey.
We contribute to our vision by connecting with our Partners, identifying their needs and driving improvement initiatives.
Key Responsibilities Provide an excellent operational experience to both new and existing partners.
Implement standard core products and services according to specific client specifications.
Manage the configuration, release, and ongoing maintenance of our core software solutions.
Conduct quality assurance and testing of our products and services, always striving for continuous improvement.
Oversee the order, review, and roll-out of operational signage.
Collaborate cross-functionally with various Teams and Business Units (main stakeholders include Account Managers, Operations, Marketing, and R&D;).
Work actively within the CRM system to manage orders and requests, ensuring high data quality and accuracy.
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