Night Manager
Pubblicato il 17-08-2026 - hosco_abroad in Lecco
Job Title: Night Manager JOB DESCRIPTION The Night Manager is responsible for overseeing front desk operations during overnight hours, ensuring accurate financial reconciliation, and providing exceptional guest service. This role plays a key part in maintaining hotel security, handling emergencies, and preparing daily reports to ensure a smooth transition to the morning team. JOB OVERVIEW/RESPONSIBILITIES Front Desk &, Guest Services - Greet guests and handle late-night check-ins and early-morning check-outs - Respond to guest inquiries, complaints, and service requests during overnight hours - Provide professional assistance in emergency situations, including medical incidents and facility alarms Night Audit &, Financial Reconciliation - Review daily transactions and reconcile guest accounts with accuracy - Post room charges, taxes, and additional fees correctly to PMS - Verify all front desk transactions and ensure accurate system postings Reporting &,
Handover - Prepare daily audit and financial reports - Ensure a clear and accurate handover to the morning shift team Security &, Property Monitoring - Monitor hotel security systems and conduct overnight safety checks - Maintain a safe and secure environment for guests and staff Operations Support - Support overall front desk operations during night shifts - Ensure smooth hotel operations throughout the overnight period Training and support will be provided to help you succeed in the role. REQUIREMENTS ?Must? - Experience - Ability to work independently during overnight shifts - Experience working in a customer-facing role during late-night or early-morning hours - Education and Qualification - Valid working visa in Japan - Valid Driver’s License (Japanese, international, or foreign driver’s license with an official Japanese Translation) - Skills - Strong attention to detail and accuracy in financial and operational tasks - Ability to manage time efficiently and prioritize tasks during overnight hours -