Senior Technical Support Engineer

17 ago - Milano
Cognex

Cognex Corporation in Milan, Italy invites a Senior Customer Support Engineer for a 9 month contract, hybrid work (3 days in office, 2 remote). You will serve as the front-line escalation point for Cognex products, delivering expert remote support in English and Italian to European customers and driving high-quality resolutions.
You will mentor colleagues, create knowledge base content, and coordinate with engineering and product teams to improve service and product quality.
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