Italian Customer Service for Luxury Retail

17 ago - Roma
Mercier Consultancy MD

Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Italian-speaking Solutions Consultant to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free.
Key Responsibilities
- Handle customer inquiries for Italian speaking customers
- Resolve complaints professionally to maintain high customer satisfaction
- Accurately document all customer interactions in the CRM system




- Collaborate with internal teams to improve product support and customer service processes

Requirements
- Native-level fluency in Italian (both written and spoken) is essential
- A minimum English proficiency of B2 is required
- Strong communication and problem-solving skills
- Comfortable using computers and willing to learn new software tools
- Ability to work in a team-oriented environment
- Willingness to relocate and live in Greece

Benefits
- Competitive Monthly Salary
- 2 Extra Salaries per year
- Monthly Performance Premio
- Fully Paid Relocation Package
- Continuous support during and before your relocation to Greece
- Fully Paid TrainingPositive international environment
- Health Insurance
- And Much More

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