Helpdesk - italian english speaker

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gd2gs

Join our team as a Help Desk and start a new adventure in an international and dynamic environment, where you will be able to fulfill your career expectations in a fast-growing organization. You'll have the opportunity to work within our IT team, supporting the operational excellence of our software applications and ensuring optimal performance for our organization.
Your missions
Configure and support production software applications
Write and optimize basic SQL queries
Debug and resolve software issues
Research, analyze, and recommend improvements for organizational use of software applications
Create and maintain technical documentation
Recommend, configure, and administer software configuration/development changes
Collaborate with software vendors to resolve application issues, both short-term and long-term (root cause analysis)
Resolve application errors and issues through periodic testing, help desk tickets, and other methods
Create documentation related to software operations and support
Your profile
Knowledge of application architectures (web, client-server, mobile)



and application monitoring techniques
Knowledge of operating systems troubleshooting, with focus on Windows OS and Linux Debian
Knowledge of virtualization technologies, especially VSphere VMWare
Knowledge of infrastructure operations and environment management
Knowledge of debugging and problem-solving in software environments
Academic background: technical diploma or equivalent
Italian native or fluent. English good.
Availability to travel
You demonstrate strong motivation, proactivity, teamwork, and ability to work independently
You demonstrate strong time management skills and consistently meet deadlines
You demonstrate openness and a strong desire to improve solutions, systems, and processes, and enforce procedures
What we offer
An international community bringing together 110+ different nationalities
An environment where trust has a central place: 70% of our key leaders started their careers

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gd2gs