Italian Voice Customer Service Representative | Remote | Rome

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gdgad

Overview
We are seeking a professional Italian-speaking Voice Customer Service Representative to support customer interactions, communication projects, and AI-related initiatives. The ideal candidate possesses excellent verbal communication skills, a professional speaking voice, and the ability to engage naturally with customers while maintaining a high level of professionalism.
Responsibilities
Handle customer interactions in Italian via voice-based platforms.
Communicate clearly, professionally, and courteously.
Follow scripts, guidelines, and communication protocols when required.
Accurately document interactions and feedback.
Maintain high-quality customer service standards.
Meet performance goals and project deadlines.
Requirements




Native Italian speaker.
Excellent verbal communication and interpersonal skills.
Clear pronunciation and professional speaking voice.
Strong listening and problem-solving abilities.
Reliable internet connection and a quiet work environment.
Ability to work independently and follow instructions.
Nice to Have
Previous customer service, call center, support, or communication experience.
Experience with CRM systems and customer support tools.
Familiarity with AI, language, or localization projects.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gdgad