Digital Transformation
Pubblicato il 17-08-2026 - Beni di consumo e di lusso / Moda in Milano
Digital Transformation & Workplace Experience Internship Location: Milano, IT
We are looking for a Digital Transformation & Workplace Experience Intern who will join a dynamic and international environment, contributing to strategic digital transformation projects across the company. The role focuses on two key areas: Intelligent automation of administrative and legal processes and Enhancement of Workplace Experience across company sites . This is a great opportunity to work on high-impact initiatives, collaborating with cross‐functional teams and contributing to the evolution of internal digital services.
Main responsibilities Digital Transformation (focus on AI & Process Automation) Support the development of a group-wide PEC process automation project using digital tools and Artificial Intelligence
Analyze current workflows (receipt, classification, routing, archiving) to identify optimization opportunities
Contribute to the definition of automated workflows and intelligent document routing logic
Support requirements gathering and coordinate with internal stakeholders (HR, Legal,
GBS) and external partners
Monitor performance KPIs and contribute to continuous process improvement
Workplace Experience & Digital Services Support the development and launch of a new digital application for employee services (e.g. ticketing, facility requests, workplace services)
Contribute to the mapping of services across Italian and international locations
Assist in the design of user experience (UX) and app user flows
Support vendor and service management (e.g. maintenance, cleaning, facility management)
Monitor user feedback and propose actions to improve the overall experience
Main requirements Degree (completed or in progress) in Economics, Management Engineering, HR, Digital Management or related fields
Strong interest in digital transformation, AI and process automation
Good knowledge of Excel and digital tools (experience with workflow/process management tools is a plus)
Anal