Sales Assistant
The TOD'S Group represents the excellence of Made in Italy. It has roots in the tradition of Italian craftsmanship and a heritage of values that characterises its vision: passion for craftsmanship, absolute quality and timeless style.
As a Sales Assistant, you will be an ambassador of the Brand, ensuring that every Client is treated according to the TOD'S promise. By deeply understanding each Client and their needs, you will personalize their experience in our store/boutique, enhancing their perception of the Brand and also building long lasting relationships through the use of our in-house clienteling tools and systems. You are a Tod ́s Ambassador promoting our Company Values.
Location: Milan, Via Montenapoleone
Annual Gross Salary: 26,000 - 28,000 EUR
Variable Compensation: according to company policy
Benefits: buoni pasto, welfare, health insurance, employee discounts
Workplace type: on‐site
Main tasks
Serve customers according to the TOD'S values and selling ceremony;
Maintain strong product knowledge and create storytelling aligned with the brand;

Use effective sales techniques to achieve and exceed store sales targets and individual KPIs;
Maintain strong client relationships through follow‐ups and CRM, in order to create a solid client portfolio and build loyalty;
Keep the boutique organised, clean, and aligned with brand standards;
Manage and support the team in daily operational activities on the sales floor (restocking, organising merchandise, visual merchandising, physical inventory of merchandise, etc.);
Manage payments, returns, and exchanges;
Follow company grooming standards and policies.
Required skills
Proven experience in a similar role within fashion/luxury retail companies (minimum 2‐4 years of experience in the same role);
Proven experience in luxury Ready‐to‐Wear (RTW);
Strong attention to detail and customer‐oriented mindset;
Thinking innovatively about how we can improve and generate new ways of creating tangible value an

Sales Assistant Full Time Tod's Montenapoleone

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ADDETTO/A ALLA CERNITA Cod. 4

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