Help Desk- italian english speaker

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ge7kd

Job Description
Join our team as a Help Desk and start a new adventure in an international and dynamic environment, where you will be able to fulfill your career expectations in a fast‑growing organization. You’ll have the opportunity to work within our IT team, supporting the operational excellence of our software applications and ensuring optimal performance for our organization.
Responsibilities
- Configure and support production software applications
- Write and optimize basic SQL queries
- Debug and resolve software issues
- Research, analyze, and recommend improvements for organizational use of software applications
- Create and maintain technical documentation
- Recommend, configure, and administer software configuration/development changes
- Collaborate with software vendors to resolve application issues, both short‑term and long‑term (root cause analysis)
- Resolve application errors and issues through periodic testing, help‑desk tickets, and other methods
- Create documentation related to software operations and support

Profile




- Knowledge of application architectures (web, client‑server, mobile) and application monitoring techniques
- Knowledge of operating systems troubleshooting, with focus on Windows OS and Linux Debian
- Knowledge of virtualization technologies, especially vSphere vMware
- Knowledge of infrastructure operations and environment management
- Knowledge of debugging and problem‑solving in software environments
- Academic background: technical diploma or equivalent
- Italian native or fluent; English good
- Availability to travel
- Strong motivation, proactivity, teamwork, and ability to work independently
- Strong time‑management skills and consistently meeting deadlines
- Openness and a strong desire to improve solutions, systems, and processes, and enforce procedures

What We Offer
- An international community bringing together 110+ different nationalities
- An environment where trust has a central place: 70% of key leaders started at

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ge7kd