17 ago - Italia
Altro
Smartness is seeking a motivated Multilingual Customer Support Specialist to service ITA and Global B2B clients on a structured shift schedule, including evenings, weekends, or holidays. You will manage inquiries across chat, email, and phone, coordinate with internal teams, and contribute to product and service improvements.
Ideal candidates have 3+ years in customer support or customer success, strong English and Italian communication, and experience with Zendesk or similar tools.
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