Digital Product Performance Manager
Pubblicato il 17-08-2026 - McArthurGlen Group in Milano
Company Description
McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.
Job Description
We’re searching for a Digital Product Performance Manager who thrives in fast, data‑heavy, high‑impact environments. You’ll drive evidence-led excellence across our app and web platforms and be the analytical engine of our lean digital product team — owning the insight, measurement, and delivery rigour that turn great ideas into high‑performing product experiences.
While the Product Owner shapes the vision and roadmap, you’ll own the evidence i.e. analytics, customer insight, requirements quality, optimisation, and performance measurement. If you love moving seamlessly between GA4 analysis, requirements workshops, UAT leadership, and day‑to‑day delivery with an external Scrum team, then this role is built for you.
What You’ll Be Doing
You’ll own digital performance measurement across our app and web platforms; building sharp KPIs, dashboards,
and insights that keep the team focused on impact. You’ll dig into GA4, SiteImprove, and experimentation tools to uncover trends, optimise journeys, and track post‑release performance, while managing data governance and consent tooling with precision.
You’ll shape customer evidence through journey mapping, usability reviews, and targeted research, translating insight into high‑quality user stories, BDD acceptance criteria, and clear delivery traceability. Day to day, you’ll steer our external Scrum team via Azure DevOps, lead UAT through to release sign‑off, collaborate across Marketing, CRM, IT, and centre teams, and communicate performance and delivery updates clearly to non‑technical stakeholders.
For a detailed description of the responsibilities, see the Job Description
Please also note that there is flexibility for this person to be based out of our London, Milan or Roermond offices.
Qualifications
- Experience in