Voice Core Operations Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gemwc

ROLE PURPOSE:

2nd Line Operations of Core IMS Networks in a multi-vendor environment.

Preventive and corrective second level troubleshooting ensuring quality,
continuity of service and the restoring time for Core IMS Network Elements.
In collaboration with 1st Line Operations teams, work out procedures related to
the analysis of alarms to detect and eliminate faults. Perform data
configuration, software rollout and support integration activities with planning
and delivery functions.

KEY ACCOUNTABILITIES AND DECISION OWNERSHIP:

• In case of incident assure trouble shooting analysis and all the repair
actions, including vendor support escalation, to achieve service and performance
restoration of Core Network.

• Perform proactive maintenance activities to prevent incidents and constantly
optimize the network, e.g. Daily Walkthroughs and Health checks for Core CS
components.

• Assure planned work activities, network rollout, software upgrades and
parameter changes in Core CS network ensuring quality of service and avoiding
regression on network functionalities.





• Introduce and manage cutting edge technologies including vendor and on the job
training.

• Perform acceptance test and integration/configuration activities of new
network elements of the Core CS network.

• Knowledge sharing to increase technical skills of other teams involved in
deployment and operations activities in the network

KEY PERFORMANCE INDICATORS:

• Putting customer first

• Managing a changing environment

• Delivering results

• Communicating for impact

CORE COMPETENCIES, KNOWLEDGE AND EXPERIENCE:

• Very good knowledge of core network principles for 2G/LTE technologies: MSS,
MGW, SBC, CSCF, TAS, ENUM, VoLTE

• Good knowledge of core network protocols: SIGTRAN, ISUP, CAMEL, INAP SIP,
Diameter, TCP/UDP, S1AP, GTP/GTPv2, MAP, BSSAP.

• Experience in trace analysis (Wireshark traces, Tektronix traces, network
element traces);

• NFV Framework basics and knowledge of VNF context and technolo

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gemwc